Buyer FAQ
Q: How do I contact Dallas Market Center?
A: You can contact us by calling (214) 744-7444 or e-mail Dallas Market Center.
Q: Help! I am a new buyer ... what now?
A: New to Dallas Market Center? Attend New Buyer Orientation held every morning during market for insight on hallway and showroom numbering systems, specific category locations, directory tips and more.
Q: Who do I contact to make my travel plans for market?
A: Call our travel department Market Travel® at (214) 744-7444 for all your travel needs. American Airlines, the official airline for Dallas Market Center, offers an 8 percent discount on most fares, and low-rate zone fares, no Saturday stay required (two-night minimum stay). In addition to great airfares, Market Travel can offer discounts on hotels, car rental rates and ground transportation to and from DFW and Love Field airports.
Q: Is shuttle service provided during markets to area hotels?
A: Shuttle service is provided typically from 7:30 a.m. to 7 p.m. except on shop late days (8:30 p.m.) and the last day of market (6 p.m.). Check your market directory for exact schedules.
Q: How many guests may I bring with me to market?
Q: What are the costs associated with attending Dallas Market Center during a market?
A: Commercial businesses are not subject to any fee to attend, but you must be a qualified buyer. Business-in-the-Home store types are subject to a $150 refundable application processing fee.
Q: Where can I find a comprehensive list of Dallas market dates?
A: Our Web site maintains an up-to-date listing of all market dates. You may also call (214) 744-7444 for market date confirmation.
Q: Is free parking available at Dallas Market Center?
A: Yes, more than 11,000 free parking spaces are available on the Dallas Market Center campus. As designated by federal law, Dallas Market Center has ample spaces for handicapped parking.
Q: What are Dallas Market Center building hours during market and non-market?
A: During market: 7 a.m.- 6 p.m. (Hours may be extended for special events.)
Non-market: 8 a.m.-5 p.m. Monday-Friday
Q: How do I find individual Dallas Market Center showroom phone numbers?
A: You may access individual Dallas Market Center showroom phone numbers by calling (214) 744-7444 You can also request a directory at this number, or search our Exhibitor Listings to find exhibitor contact information online.
Q: Where do I find a directory of Dallas Market Center employees?
A: Dial (214) 744-7444, and you will be connected.
Q: May I take photographs while shopping at DMC?
A: Yes, however cameras and photography are not allowed inside showrooms without management's consent.
Q: Where are the designated smoking areas at Dallas Market Center?
A: Dallas Market Center is a non-smoking campus. Smoking is not allowed inside any DMC building. Designated smoking areas have been established in various locations outside around the campus.
Q: What are my childcare options while shopping at Dallas Market Center?
A: For safety reasons, children under the age of 12 are strongly discouraged from attending any DMC market. Strollers are not allowed inside any Dallas Market Center building.
Q: Are wheelchairs available?
A: Dallas Market Center does not have wheelchairs available; however, you may rent from Scooters & More (WTC 120) located inside World Trade Center.
Q: Where do I obtain a Resale Tax Permit?
A: Contact your state comptroller's office to receive the proper forms to apply for your Resale Tax Permit.
Q: Are translation services available during Dallas Market Center markets?
A: Yes, complimentary translation services are offered in the International Suite. Call (214) 655-6140 for details.