Market Services Registration Associate

Department:  Administrative Services

Date Posted: 7/22/2024

Dallas Market Center is seeking a part time Market Services Registration Associate to join our team! You will be focused on registering new businesses and assisting buyers with any questions related to the Dallas Market Center. This position is responsible for processing leads online and in person during Markets. As a registration associate you are required to learn all aspects of Unity. This position is 30 hours per week in the office.

Position Description:

• Answers incoming calls in the call center relating to registration
• Process online leads in the registration queue
• Assisting updating exhibitor lists 
• Works and processes incoming registration mail and emails
• Works New Business or Registration counters during markets 
• Works on various buyer registration system data clean up and research projects as assigned 
• Assist daily with switchboard 
• Other related duties as assigned

Required Education: 

• High School Diploma or equivalent

Required Experience:

• Proficiency in Microsoft Office: Word, Excel, PowerPoint, Outlook
• Bilingual Preferred – English and Spanish

Physical Requirements:

• Office Environment- Ability to sit for vast majority of work shift
• Ability to lift up to 20 lbs.

Required Competencies:

• Communication:  Effectively listens to others and makes clear and effective oral presentations to individuals and groups regarding work-unit or organization issues.  Communicates effectively in writing; is clear, concise and easily understood.
• Flexibility:  Adapts to change in the work environment in ways that help work-unit staff keep projects “on course.”
• Interpersonal Skills:  Considers and appropriately responds to the needs, feelings, capabilities, and interests of others.
• Planning:  Establishes policies, guidelines, plans, and priorities required to meet work-unit or organization objectives.
• Resource Utilization:  Responsibly spends financial resources in ways that result in ultimate accomplishment of work-unit or organizational objectives.  Effectively and efficiently uses materials, supplies, equipment, systems or organization facilities.
• Self-Management:  Engages in the effective use of self-assessment and self-management techniques to proactively and continuously improve own performance.  Exhibits full responsibility for one’s own work achievements and consistently maintains a high level of self-management that contributes to sustained high performance.
• Time Management:  Effectively uses the time available to complete work tasks and activities that lead to the achievement of expected work objectives (as results or outputs).